FAQ

photo by Carlee Caster

photo by Carlee Caster

frequently asked questions

 

GENERAL

What is the theme of FOUND?

We are a brick-and-mortar shop downtown Bend, Oregon with sustainability top-of-mind. We support over 50 artists each month, 98% of them being women, which includes all our staff and founder, Jacqueline Smith.

When did you open?

FOUND started in 2015 on Etsy and rolled into an online shop via this website. Through pop-ups around the state of Oregon, the founder opened the downtown location summer 2018. We are ecstatic!

What is the inspiration of FOUND?

Treasures, traveling, tokens, finding a shell on the beach, a feather in a bush, a pine nut inside a pinecone, edible wax currents on a long trail run, water sparkling in the sun. FOUND was dreamed up from the idea of literal found natural goods, and when we see them daily, they bring us ear-to-ear.

HIRING

At this time, we are not hiring. We wish you luck!

EVENTS

We happily do monthly events and weekly pop-ups with local artists, be in touch and we’ll find you a date. Please know we are focusing our shop around sustainability—so upcycled, recycled, recyclable materials, compostable/biodegradable packaging, and organic certification is very important to us. That said, we are also curating the shop to a certain aesthetic, so please know not everyone is a fit even if all the boxes mentioned above are checked. Check out FOUND’s Facebook Page to see our event calendar before you suggest a date. Cheers!

RETURNS

All second-life goods (clothing, shoes, hat, scarves, vintage jewelry, and home goods) are final sales. Hands down.

Artist goods can be returned but only for store credit. At the end of the day, we want you to be happy —but know this— positive attitudes and respect go so far with us. So if you have a return and you really just want your money back, please be so damn kind to our shop staff, and you’ll likely get what you want. We are all humans so let’s act like it! xo

SHIPPING

We will happily ship you whatever you’d like, at a charge estimated via USPS using weight and measurements. Please know we use recycled paper waste and packing goods. Please re-use our shipping materials!

HOURS

sun-tues: 11-6 pm

wed-sat: 10-7 pm

First Friday: 5-8 pm

CONTACT

Dial or text 541-639-7728

Say hi@foundnaturalgoods.com

Visit 1001 NW Brooks Avenue Bend, OR 97703


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